DELIVERY

We charge a flat rate of $10 for delivery within Melbourne's west Monday to Friday. Free delivery on all orders over $100.

Click here to view our delivery areas.

If your suburb not on the list,  email us to place an order. Please note additional delivery fees will be applied.

Wildflower & Twig delivers Monday to Friday between 12pm – 6pm excluding public holidays & weekends, except major holidays Valentine’s Day, Mother’s Day & Father’s Day. 

Order by 10am for same day weekday delivery. If you miss the same day weekday delivery time your flowers will be delivered the next available business day.

Plants & Giftware (if not selected to send with flowers) will be delivered the same day when ordered by 10am, or the next available business day. If these products are being sent as a gift, please specify your preferred delivery day at checkout.

Please be sure to have the unit number & address correct when filling out the shipping address, as we do leave bunches unattended if the recipient is not home.

Multiple bunches going to separate addresses must be ordered separately.

Deliveries to hospitals must include the hospital name, ward number and bed number if possible. Please add this in the notes section.

Business addresses need to have the business name and any special instructions provided eg: if the flowers are being delivered to reception/loading dock.

Due to the nature of our business no refunds or exchanges will be given for incorrect choice or change of mind.

Bunches & Plants will be left in a secure & concealed area close to the recipient’s door if they are not home. Please note, we do not take responsibility for products delivered to the wrong address. Be sure to have correct details, as no refunds will be given for mistakes. Thank you for understanding.

PAYMENTS

We accept all major credit cards including AMEX, ApplePay & PayPal via our website.

At events (such as local markets) we accept cash & credit cards including AMEX.

ECO CREDENTIALS

Wildflower & Twig is passionate about being eco-friendly & sustainable as possible, we do our best to ensure we use locally grown flora & foliage to support local growers & small business.

All wrapped bouquets come with a recyclable foam reservoir to keep flowers fresh. All Bunches are wrapped with our quality kraft paper & satin ribbon.

Our business cards are made from 100% recycled paper with vegetable based inks.